INFLUENCE OF WORKPLACE CONFLICT ON FACULTY JOB SATISFACTION: A STUDY OF COLLEGES IN BENGALURU

Abstract

This study evaluates the impact of workplace conflicts—encompassing interpersonal disputes, task-based friction, role ambiguity, and administrative strain—on the overall job satisfaction of college teachers across the Bengaluru Urban District, Karnataka. Higher education faculty plays a central role in academic excellence and research; however, structural pressures, heavy administrative workloads, promotional stagnation, and inter-departmental conflicts create significant occupational stress. Utilizing a stratified random sampling framework, primary data was gathered from 400 college teachers across public, private aided, and private unaided higher education institutions in Bengaluru Urban District. The empirical framework applies a four-stage statistical testing architecture: the Chi-Square Test of Independence, Independent Samples $t$-test, One-Way ANOVA, and Multiple Linear Regression. The empirical results reveal significant disparities in teacher job satisfaction driven by institution type, gender, designation, and conflict resolution mechanisms. The paper concludes with targeted policy recommendations aimed at transitioning from rigid institutional administration to a collaborative, faculty centric governance framework.