THE INFLUENCE OF PSYCHOLOGICAL CAPITAL, MORAL RESILIENCE, AND ADAPTIVE DECISION-MAKING ON BURNOUT REDUCTION AMONG HEALTHCARE WORKERS AT INTERNATIONAL HEALTHCARE FACILITIES

Abstract

This study aims to analyze the influence of Psychological Capital comprising self-efficacy, hope, optimism, and psychological resilience as well as moral resilience on adaptive decision-making and its implications for burnout reduction among healthcare workers. This study employs a non-experimental quantitative design using a cross-sectional survey approach, which allows researchers to identify relationships among variables at a single point in time without treatment manipulation. This approach is suitable for analyzing simultaneous relationships among variables, as recommended in Partial Least Squares Structural Equation Modeling (PLS-SEM) analysis (Hair et al., 2021). The study population consisted of all healthcare workers actively serving patients at Two International Healthcare Facilities in Bali, namely BIMC Kuta Hospital and Main Clinic BIMC Ubud, including nurses, doctors, and other clinical staff who interact directly with patients. Total sampling was used in this study, with a sample size of 165 healthcare workers. The results indicate that hope, optimism, psychological resilience, and moral resilience have a positive influence on adaptive decision-making. Conversely, self-efficacy does not show a significant influence on adaptive decision-making ability. Additionally, this study found that adaptive decision-making has a positive influence on burnout reduction, suggesting that an individual’s ability to adapt decisions to dynamic work situations can help reduce levels of work-related exhaustion. These findings underscore the importance of developing positive psychological resources and adaptive decision-making skills in supporting the psychological well-being of healthcare workers in complex and dynamic work environments.